Partnership Sees Rapid Adoption with 97% Weekly Active Usage Among Advisors
Zocks Partners With Carson Group to Accelerate Client Intelligence Across Their Nationwide Network of RIAs
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Kelly Waltrich, 610-304-6538
kelly@growintentionally.com
Zocks, an innovative, privacy-first AI platform that turns client conversations into actionable data and insights, today announced a partnership with Carson Group, a leading financial services firm providing solutions, resources, and support to a nationwide network of advisors.
Through the partnership, Carson is leveraging Zocks advanced AI technology to build and update client profiles, capture meeting notes and tasks from conversations, and automate advisor workflows. Zocks is also streamlining replies to client email inquiries and surfacing broader insights across the firm's advisor base. With seamless back office integrations, Carson and its advisors are gaining valuable client insights from across conversations, emails and CRM data.
"We're thrilled to partner with Carson Group, a true innovator in the wealth management space," said Mark Gilbert, CEO and co-founder of Zocks. "The rapid adoption we've seen with the initial 250 advisors and their staff in under eight weeks, speaks to both the platform's immediate value and Carson's commitment to embracing technology that transforms client relationships. We’ve already become a critical part of the firm's workflows saving 45 minutes per meeting by automating critical tasks, replying to emails, and capturing specific data for the advisor and the firm in Salesforce."
In just two months since launch, the partnership has demonstrated adoption and impact, with over 280 Carson Group users actively leveraging the platform to drive strategic insights and enhance client relationships.
"We're always looking for client-centric solutions and strategic partners, to give our advisors an advantage and improve the experience we deliver to our clients," added Dani Fava, Carson Group's Chief Strategy Officer. "The incredible 97% weekly active usage rate among our advisors demonstrates how Zocks is enhancing our ability to understand and serve clients. This isn't just about efficiency; it's about unlocking deeper insights from every client interaction to deliver more value and drive better outcomes."
The impact on individual advisory practices has been immediate and significant.
As Zocks continues to evolve its platform and Carson Group leverages these advanced capabilities, the collaboration is set to redefine client and business intelligence in wealth management while elevating industry standards for privacy and data security.
For more information about Zocks and its AI-powered platform, visit https://zocks.io.
About Zocks
Founded in 2022, Zocks is an intelligent communications platform that automatically captures critical information from conversations. Zocks helps firms save time, get better data, and accelerate workflows. Zocks is backed by a host of investors including Lightspeed, Global Founders Capital and Ascend. Learn more about Zocks and try it out at https://www.zocks.io
About Carson Group
Carson Group is a leading financial services firm providing solutions, resources and support to a nationwide network of advisors. Carson Group focuses on delivering client-centric solutions that empower advisors to build stronger, more efficient practices. The company currently manages $38 billion* in AUM and serves more than 50,700 families among its advisor network of 150+ partner offices, including 50+ Carson Wealth locations. For more information, visit www.carsongroup.com.
*Combined AUM of CWM, LLC and NWCM, LLC.
Investment advisory services offered through CWM, LLC, an SEC Registered investment Advisor.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250212640322/en/
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