New Care Partner Panel responds to market need for digital health-solution curation, supporting greater awareness and usage of employer-offered programs

Benefitfocus launches innovative approach to digital health-solution management with ‘Care Partner Panel’

Media:
Laura Maulucci
Voya Financial
(508) 353-6913
Laura.Maulucci@voya.com

Benefitfocus, one of the leading benefits administration providers in the industry, announced today the launch of its Care Partner Panel, a new approach to digital health-solution management for employers and their workforces. As a differentiated market offering, Care Partner Panel will provide human resource and benefits administrators with a diverse selection of vetted digital health-solution offerings that address specialized health needs for specific groups of employees. By providing a carefully curated selection of solutions, Care Partner Panel supports the evolving health needs of today’s workforce while helping reduce the administrative challenges many employers face in digital health-solution management.

“We understand the value that digital health solutions can offer employers and employees. However, when it comes to the overall management of these important solutions, the health care marketplace continues to be inundated with an increasing number of providers, which creates contracting and selection challenges for employers,” said Chad Cruse, vice president, Benefit Catalog at Benefitfocus. “At Benefitfocus, we are determined to simplify and streamline benefits administration, and the launch of Care Partner Panel does just that by addressing a critical employer need. And, as a leader in benefits administration, we have the scale and capabilities to help solve this need while at the same time creating opportunity for greater access, engagement and overall health outcomes for employees.”

In addition to contracting and implementation challenges many companies face when sourcing digital health solutions, once solutions are introduced to their workforces, many employers encounter low engagement rates among employees who may struggle to understand when, where and how to use them effectively. To support both employers and employees, Care Partner Panel will seamlessly integrate into the Benefitfocus Benefitplace™ employee experience, offering a multichannel engagement approach to personalize the delivery of solutions for panel members. Benefitfocus customers who also use the company’s health care data analytics solution, Health Insights, will have the ability to utilize data analysis, technology and expertise to further optimize the impact and return on investment for an employer’s overall benefits strategy.

“By offering a single platform to simplify employee benefits enrollment, communications and administrative tasks, Benefitfocus has the ability to bring together technology and a culture of service excellence to make the process of health care plan selection and enrollment easier for employers and employees,” added Cruse. “We’re excited to offer our new Care Partner Panel solution to provide tools employees can use to enable better health and financial well-being, providing a more efficient, impactful approach to overall health care management.”

To launch Care Partner Panel, Benefitfocus is collaborating with industry-leading providers to offer a variety of health care solutions. While the panel will continue to evolve, the initial providers include:

• Health Advocate – A leading provider of integrated health advocacy and navigation, well-being, and behavioral health programs, leveraging a combination of personalized support, data analytics, and technology to engage and guide people toward better health.
• Hello Heart – A digital leader in preventive heart health providing employees with a connected blood pressure monitor and mobile app to help people track and manage their heart health. High-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight.
• Lyra Health – A leading provider of workforce mental health benefits that connects employees and their families with culturally responsive, evidence-based care providers and well-being tools, ensuring access to effective, high-quality support via its innovative digital care platform and global provider network for faster recovery.
• Omada Health – A virtual-first health care provider that implements clinically validated behavior change protocols for individuals living with diabetes, hypertension, prediabetes, weight management and musculoskeletal issues.
• Progyny – A transformative fertility, family-building and women’s health benefits solution offering access to a premier network of health specialists, as well as unlimited concierge services, coaching, education and digital tools to support employees on their health journeys.
• Sword Health – The first Artificial Intelligence (AI) Care platform, combining AI with clinical expertise to provide personalized care — from musculoskeletal to pelvic care to movement programs — anytime, anywhere.

Learn more about the Benefitfocus Care Partner Panel at Benefitfocus.com/carepanel.

About Benefitfocus
As one of the leading benefits administration companies in the industry, Benefitfocus — a Voya Financial company — is committed to helping organizations and the individuals they serve get the most value out of their health care and benefit programs. Engaging directly with more than 12 million employees¹ in the U.S., Benefitfocus’ mission is to improve lives with benefits. Through exceptional service and innovative benefits administration technology, Benefitfocus helps simplify the complexity of benefits and deliver an experience that engages people for better health and improved outcomes. Learn more at benefitfocus.com, LinkedIn, Facebook, Instagram and X (formerly Twitter).

1. 3Q 2024 Voya Financial Fact Sheet. Through its insurance companies, Voya is a leading provider of supplemental health insurance in the U.S. and offers a comprehensive and highly flexible portfolio of stop loss, life, disability and voluntary insurance products to businesses, covering more than 7.2 million individuals through the workplace. Voya also offers health savings and spending accounts through its health accounts solutions business. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voya’s workplace benefits and savings offerings by engaging directly with more than 12 million employees in the U.S.

The information provided does not, and is not intended to, constitute legal or medical advice; instead, all information and content herein is provided for general informational purposes only. The decision to select a digital health solution provider is complex, and the integrated Care Partner Panel digital health-solution offerings are not a substitute for the advice of an attorney or other professional medical or health advisors. Nothing within the Care Partner Panel program is intended to constitute or replace medical advice from a properly licensed health care provider. The decision to participate in the Care Partner Panel program is not intended to create a fiduciary relationship between a Benefitfocus client and Benefitfocus, its subcontractors or its digital health-solution partners. The services provided by a digital health-solution provider may require plan participants to interact with artificial intelligence (AI) generated content. AI-generated content may contain errors or inaccuracies and should not be relied upon as a substitute for professional advice. As a requirement in making such services available to its employees, Benefitfocus’ clients shall not mandate that their employees use the services of any particular digital health-solution provider.

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