More MSPs and corporate IT customers trust Addigy to manage growing, distributed Apple device fleets 

Apple Device Security and Compliance Innovations Drive Record Growth for Addigy Mobile Device Management

Press contact: pr@addigy.com

Addigy, creator of the only solution built for live, real-time, and continuously connected Apple device management and security, announced strong growth in 2024. The company, which delivered breakthroughs in compliance, security, and migration services, realized record deal sizes and revenue compared to 2023 and outperformed the industry in customer satisfaction.

“Apple devices have taken the business world by storm, and companies are struggling to keep up. They urgently need simple, sure-fire ways to ensure their Macs, iPhones and iPads are secure and compliant with stringent data protection and privacy regulations. That’s where Addigy shines, and why so many MSPs and corporate IT teams are relying on our platform,” said Jason Dettbarn, Founder and CEO of Addigy. “Our expertise in real-time, large-scale Apple iOS, macOS, and iPadOS device security and compliance, and unique approach to customer success, have made Addigy the provider of choice for organizations of all sizes.”

2024 Addigy Achievements

Exemplary Solutions and Support Drive Growth

Addigy’s innovation solutions, deep Apple expertise, and humanistic approach to customer service drove exceptional growth in new customer acquisition and existing customer expansion.

They also led to the superior CSAT (customer satisfaction) and NPS (net promoter score) ratings Addigy achieved. The company’s 2024 94% overall CSAT and 96.6% onboarding CSAT are 20% higher than the SaaS industry average. In addition, Addigy’s 64% Net Promoter Score for 2024, which is 100% more than the 32% industry average, speaks volumes about the company’s ability to delight customers.

“Switching to Addigy from a much larger MDM was one of the best decisions we’ve made. The Addigy team provided exceptional support, training, and guidance, making the transition seamless. Beyond that, their commitment to innovation and staying at the cutting edge of MDM features has given us unparalleled flexibility and control over our Apple devices. That is why we trust Addigy for our Apple device management needs.”
- John Eckstein, CTO, Camden Center

“Addigy helps us lower expenses while improving security and compliance across our entire base of Apple users.”
- Andrew Hartley, Operations Engineer, Bizco Technologies

“Addigy has helped Sewelltech scale Apple device management by enabling remote monitoring, automated patching, and zero-touch deployments. With real-time alerts and remote support, we resolve issues faster, reducing downtime for clients while lowering operational costs. Its security compliance and proactive maintenance features enhance trust and client retention. By streamlining IT workflows, Addigy allows us to support more clients efficiently.”
- David Sewell, CEO, Sewelltech

2024 Innovations

• Apple Intelligence MDM Controls
  Addigy was the first MDM vendor to announce availability of new Apple Intelligence controls. The controls let customers experiment with enabling and disabling Apple Intelligence across their devices before AI was embedded in OS releases, and enabled them to more effectively roll out new OSes to their end-users. This exemplifies Addigy’s commitment to helping customers prepare for new Apple developments, including next-generation declarative device management protocol, while ensuring device security and compliance.

• Extended One-Click Deploy Compliance Benchmarks
  Addigy extended its robust compliance benchmarks for iOS, iPadOS, and macOS devices. As a result, the industry’s only real-time, one-click-deploy, customizable benchmarks for CIS, NIST, CMMC, and DISA STIG, make it easy to meet regulations and secure Apple devices at scale.

By enabling continuous Apple Mac, iPhone and iPad check-ins, instant remote control, an always-current compliance library, and auto-remediation, Addigy eliminates compliance gaps. MSPs and IT admins automatically bring devices to standard in minutes instead of months, while ensuring ongoing compliance with evolving requirements, reducing administration, and minimizing risks.

• Continual Live Enhancements
  Addigy continued to push the envelope for real-time Apple device management. Unlike other MDMs that take hours or even a full day, Addigy’s speed of now enables updates within minutes and the ability to remote into and manage devices in real-time through LiveDesktop and LiveTerminal.

• Migration Services
  Addigy extended its migration services and tools to make it even easier for customers to move any-sized fleet of devices to Addigy’s solution from any MDM or RMM (remote monitoring and management) product.

Industry Awards

Addigy was honored with multiple awards that attest to its innovative solutions, trusted brand, and commitment to delivering exceptional experiences:

• G2 2024 customer rankings: “Leader,” “Overall High Performer,” and “Highest User Adoption” in Enterprise Mobility Management
• SourceForge 2024 customer product reviews: “Top Performer” in MDM
• Inc. Magazine’s 2024 Best Workplaces, for the third year in a row

About Addigy

Businesses rely on Addigy to manage and secure their growing fleets of Apple macOS, iOS and iPadOS devices at the speed of now. It is the only solution that delivers real-time and continuously connected Apple device management with support for both Apple MDM and DDM. Addigy’s robust compliance, non-invasive management, and simple user interface empowers MSPs to grow their business and enterprises to manage distributed IT at scale. Through ongoing innovation, unparalleled customer service, and deep expertise, Addigy is driving the future of Apple device management.

Learn more at www.addigy.com

View source version on businesswire.com: https://www.businesswire.com/news/home/20250212032231/en/

Apple devices have taken the business world by storm, and companies are struggling to keep up. They urgently need simple, sure-fire ways to ensure all Macs, iPhones and iPads are secure and compliant. This is where Addigy shines & why MSPs and IT trust us.