Rapid adoption of GenAI is reshaping in-house legal careers; Training and upskilling are needed for a sea change in legal work.

58% of Legal Departments Expect GenAI to Reduce Reliance on Outside Counsel and 25% Already Report Cost Savings, New ACC and Everlaw Survey Reveals

Dan Weber (ACC): d.weber@acc.com
Colleen Haikes (Everlaw): press@everlaw.com

The Association of Corporate Counsel (ACC), in partnership with Everlaw, the cloud-native litigation and investigation platform, published a new report today highlighting GenAI’s transformative impact in corporate legal departments. The report, “GenAI and Future Corporate Legal Work: How Ready Are In-house Teams?,” details the numerous ways GenAI is driving the rapid evolution of in-house legal departments, including economic and cost-cutting impacts, rapid adoption of the technology, and its career implications.

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A 2024 survey from the ACC and Everlaw highlights GenAI’s rapid adoption by corporate legal departments. Seventy-nine percent of chief legal officers and 77 percent of legal operations professionals use GenAI tools at least once a week compared to 68 percent of senior lawyers, 56 percent of mid-level lawyers, and 61 percent of junior lawyers. Interestingly, though, a small contingent of junior lawyers (23 percent) report using GenAI multiple times a day, the highest percentage observed across all in-house positions. Respondents included more than 475 chief legal officers (CLOs), general counsel, other in-house counsel, and legal operations professionals from U.S. corporate law departments. (Graphic: Business Wire)

Top findings on economic impact of GenAI: rapid shift over three years

• Nearly half (49%) of those surveyed expect reduced operational costs from AI. Year over year, 33% of respondents in the 2023 survey looked to technology/AI to control costs, leaping from 12% in the 2022 survey – a 4x increase in three years.
• 25% of respondents already report cost savings on operational expenditures from using GenAI.
• 58% of legal departments expect a reduced reliance on outside legal service providers, specifically due to GenAI. This has more than doubled since the 2023 survey where 25% of respondents said they would cut the number of law firms they work with in the next year, with the top reason cited by (79%) being to increase cost effectiveness.

“The rapid pace of GenAI’s integration into corporate legal departments and the significant impact it is making is remarkable,” said Veta T. Richardson, ACC president & CEO. “The snapshot this comprehensive survey provides of GenAI’s use in legal departments helps illustrate the magnitude of its effect on budgets, operations, and staff.”

“The expectation for in-house teams to cut costs with AI is becoming a reality, with over a quarter now reporting savings,” said Gloria Lee, Chief Legal Officer of Everlaw. “In just three years, AI technology's accelerating impact on corporate counsel has begun to reshape in-house legal functions, spurring a sea change across the legal industry.”

CLOs have embraced GenAI but legal teams would benefit from broader upskilling

• A third of CLOs are using GenAI daily; 79% of CLOs use GenAI once a week.
• 23% of legal professionals have proactively integrated GenAI into their daily routines; and more than two-thirds (70%) of in-house professionals use GenAI at least once a week. Notably, only 10 percent say that they are neither using nor planning to use GenAI.
• Despite the rapid adoption, less than a quarter believe their legal department is prepared for the talent implications of this transformative technology. 64% of departments with 100 or more legal staff have appointed a GenAI subject matter expert, compared to 42% of mid-size departments with 10 to 24 staff, and 25% of small departments with 2 to 5 staff members.

“With GenAI’s potential to significantly increase efficiency, improve client service, and cut costs, it’s no wonder legal leaders are embracing this technology as they are continuously asked to do more with less. Those that can effectively integrate GenAI into their department’s operations, while providing the necessary balance of safeguards and training, clearly have a lot to gain,” added Richardson.

“As GenAI adoption takes off in-house, CLOs must lead the way in upskilling employees and reimagining roles, making clear how GenAI proficiency is expected and rewarded. Operational efficiencies can’t be achieved if departmental trust in using the technology is concentrated with a few subject matter experts,” Lee said.

Optimism abounds on career impact of GenAI but least so for mid-level attorneys

• 59% of respondents are excited about the positive potential impact GenAI tools can have on their careers yet only 26% say their department is prepared for GenAI’s impact.
• Over time, respondents expect GenAI to continue to improve their work speed and efficiency (83%), allow for faster insight and creativity in their work (57%) and the development of new skills (51%). Among the negative outcomes many foresee are ethical dilemmas (47 percent), and skill degradation (38 percent).
• Legal operations professionals are the most enthusiastic about the potential impact (73%), while mid-level attorneys are least enthusiastic (54%), and they are the most concerned about job losses due to GenAI (67%).

ACC’s guide on leveraging AI for an in-house legal career

The report concludes with a nine-step roadmap to help guide in-house legal professionals of all levels on how to leverage AI to elevate their in-house legal career:

• Build your AI foundation: Develop basic AI literacy; identify AI needs in your work; and champion AI adoption
• Experiment and integrate: Research and evaluate AI tools; pilot and refine AI integration; and develop expertise in using AI tools
• Become an AI-powered legal leader: Leverage AI for strategic advantages; advocate for continued AI investment; and stay updated on emerging AI trends

The report was unveiled at the ACC 2024 Annual Meeting, the world's largest gathering of in-house counsel. Respondents included more than 475 chief legal officers (CLOs), general counsel, other in-house counsel, and legal operations professionals from U.S. corporate law departments. The new report includes the ACC’s career guide in using AI.

A webinar on November 7 at 2:00 pm ET will discuss the report’s findings in further detail.

About ACC: The Association of Corporate Counsel (ACC) is the premier global legal association that promotes the common professional and business interests of in-house counsel who work for corporations, associations and other organizations through information, education, networking, and advocacy. For more than 40 years, ACC has set the standard for in-house counsel and raised awareness regarding the value of the chief legal officer in the C-suite and boardroom. With more than 48,000 members employed by over 10,000 organizations and spanning 100+ nations, ACC connects its members to the people and resources necessary for both personal and professional growth. By in-house counsel, for in-house counsel® remains the foundation for ACC’s market leadership. For more information, visit www.acc.com and follow ACC on LinkedIn, Twitter, and Facebook.

About Everlaw

Everlaw helps legal teams navigate the increasingly complex ediscovery landscape to chart a straighter path to the truth. Trusted by Fortune 100 corporate counsel, 91 of the Am Law 200, and all 50 state attorneys general, Everlaw's combination of intuitive experience, advanced technology, and partnership with customers empowers organizations to tackle the most pressing technological challenges—and transform their approach to discovery and litigation in the process. Founded in 2010 and based in Oakland, Calif., Everlaw is funded by top-tier investors, including Andreessen Horowitz, CapitalG, HIG Growth Partners, K9 Ventures, Menlo Ventures, and TPG Growth. Follow us on LinkedIn.

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